The main objective at eTailElectronics is customer satisfaction.  We strive to give you the best prices and the best service possible. Happy, returning customers are our most important asset. We do our best to let you know if we are out of stock on a certain product before you place your order.   Order  Details: *Normal  Ground Shipping 3-5 business days **Refund Policy: Full refund on the product price-30 days unopened, 20% restock  fee on opened products. Defective merchandise will be covered by the manufacturer's warranty.  Shipping is non-refundable. ***Credit cards will not be charged until the order is ready to ship.